Privacy Policy
This Privacy Policy explains how Viral Machine ("viralmachine.ai", "we", "our", and "us") collects, uses, and shares information when you use our website and app, including video automation and social publishing features.
This app uses YouTube API Services. If you connect a YouTube account, your use is also subject to the YouTube Terms of Service.
1. Information We Collect
- Account data: email address, auth identifiers, and profile details used to create and manage your account.
- Connected platform data: OAuth tokens, channel/account identifiers, and limited metadata needed to publish content.
- Content and automation data: prompts, scripts, generation settings, scheduling details, publish destinations, and publish status.
- Generated media and metadata: AI-generated scripts, captions, images, audio, rendered videos, and associated processing metadata required to deliver the Service.
- Billing data: plan and subscription status. Payment card data is processed by our payment provider and is not stored by us.
- Usage and diagnostics data: log events, browser/device data, and operational telemetry to maintain and improve service reliability.
2. How We Use Information
- Provide, operate, and secure the service.
- Authenticate users and maintain sessions.
- Generate videos and execute scheduled publishing workflows.
- Process prompts and media through AI model providers selected by our service.
- Process subscriptions and account-related communications.
- Monitor performance, debug incidents, and prevent abuse.
- Comply with legal obligations and enforce our terms.
3. Google and YouTube Data
We request Google/YouTube scopes only as needed for features you explicitly enable (for example, connecting a YouTube channel and publishing videos you instruct us to publish).
- We do not sell Google user data.
- We do not use Google user data for advertising or ad personalization.
- We only share Google user data with service providers when required to operate the app, or as required by law.
- Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements.
4. Sharing and Disclosure
We may share data with trusted service providers that help us operate the platform:
- Cloud hosting and storage providers.
- AI model and media processing providers.
- Authentication, analytics, and monitoring providers.
- Email and communication service providers.
- Payment processors for subscription billing.
We do not sell personal information. We share data only as needed to provide requested features, maintain security, comply with law, or enforce our terms.
We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer.
5. Data Retention
We retain account and operational data for as long as needed to provide the service and satisfy legal, accounting, and security obligations. We delete or anonymize data when it is no longer needed.
If you request account deletion, we delete or anonymize applicable data within a commercially reasonable period, except where retention is required for legal, security, fraud prevention, or billing compliance.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
7. Your Choices and Rights
- Disconnect social accounts from within your Viral Machine account settings.
- Revoke Google access at myaccount.google.com/permissions.
- Request account/data deletion by emailing [email protected].
- Request support or privacy responses at the same contact email.
8. Third-Party Policies
Third-party services connected to Viral Machine may have independent privacy practices. See:
9. Children's Privacy
Our service is not directed to children under 13 (or older where required by local law), and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates are effective when posted on this page with a revised "Last updated" date.
11. Contact
For privacy questions or requests, contact [email protected].